Our values

The way in which we conduct ourselves, and the behaviours we adopt, underpin the success of our business. These things shape who we are as an organisation and they help set us apart from our competitors.

Our employees bring with them a wealth of knowledge and expertise. We work with every one of them to help them understand and embrace our values, so that we can use that knowledge and expertise as fully as possible for our clients and our business.

Open – we are honest and transparent, acting with integrity, embracing diversity and respecting our colleagues and clients.

Ingenious – we have the courage to do things differently, think smart and look for new and innovative solutions.

Collaborative – we benefit from shared ideas and so do our clients. We work in partnership to solve challenges, combining the talents of all our businesses and those of the organisations we support.

Effective– we deliver what we promise and believe that great service can always be even better.

To learn more about each one, watch our video:

Corporate responsibility

We are committed to growing Capita in a transparent and responsible way.

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Our people and culture

At Capita we recognise that our people are our most valuable asset. It is our employees who shape our business, make us who we are and ultimately drive our success

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