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Tech Check

Managed Service – Communications

We understand that in today’s fast-paced digital landscape, businesses need a seamless and efficient communication infrastructure to stay ahead. That’s where our managed services come in, providing you with a worry-free solution that ensures your telephony, communication systems and mobile devices are optimised for success.

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Hosted Telephony

A hosted VoIP lets you make and take calls using an internet connection by utilising the router to communicate actions with your associated IP network. Apart from the physical handset, an internet connection is all that is required to implement this solution.

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Software for Flexible Working

Since the pandemic, the majority of companies have adopted some form of hybrid working, meaning that employees will spend a mix of time either working from home or having some days in the office. It’s important to make sure your organisation has the correct digital tools in place to be able to effectively work flexibly.

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Microsoft Teams Integration

Through the integration of Microsoft Teams into your phone system it will allow your employees to benefit from a full cloud-based unified communications solution with enhanced call control features.

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PCI Compliant Call Recording

There are many organisations which, for one reason or another, collect credit card numbers over the phone. These phone calls are often kept as protection against liability or even to train and evaluate call centre staff. Minimise potential data breaches through PCI compliant call recordings whereby not only the call is altered but the transcribe replaces the financial data with hashes.

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Voice and Video Conferencing

Being able to join a virtual conference call with ease and from any location means your employees can communicate more than ever before. It’s important to ensure that your voice and video conferencing solution meets the changing needs of today’s employees, customers and suppliers.

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Mobile Telephony

For businesses today, working smarter and faster is crucial. Here at Right Digital Solutions, we can provide the right network, tariff, plan or solution with devices in order for your business to achieve that goal.

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Collaboration Tools

Workplace collaboration has never been so seamless with our market-leading interactive display, video conferencing solutions and room booking systems. Our solutions come with multifaceted wireless communication and collaboration tools that integrate across all locations and with all mobile smart devices.

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Plan.com

We will work closely with you, to build a communications package that is customised to match the exact needs of your business. From tariffs and contract lengths to flexible data, call, text, and roaming extras that you can manage easily at the touch of a button. 

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